ConnectBooster incident

MONITORING: 2FA via SMS

Minor Resolved View vendor source →

ConnectBooster experienced a minor incident on August 25, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2023, 09:38 PM UTC
Resolved
Aug 25, 2023, 09:38 PM UTC
Duration
Detected by Pingoru
Aug 25, 2023, 09:38 PM UTC

Update timeline

  1. resolved Aug 25, 2023, 09:38 PM UTC

    Type: Incident Affected Components: SendGrid, Website, App Aug 25, 21:38:19 GMT+0 - Resolved - ConnectBooster has implemented a configuration change to resolve the issues around receiving SMS authentication codes. The ConnectBooster Dev Team is currently monitoring this fix and will continue to monitor sending statuses throughout the weekend. Authentication codes should be sending normally. If you are continuing to experience issues with receiving 2FA codes via SMS please contact [email protected]