ConnectBooster incident

Some users are unable to log in

Minor Resolved View vendor source →

ConnectBooster experienced a minor incident on May 15, 2023, lasting 8h 58m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2023, 01:14 PM UTC
Resolved
May 15, 2023, 10:12 PM UTC
Duration
8h 58m
Detected by Pingoru
May 15, 2023, 01:14 PM UTC

Update timeline

  1. investigating May 15, 2023, 01:14 PM UTC

    We are currently investigating an incident where some users are unable to login. Please check back on this page for updates..

  2. identified May 15, 2023, 04:57 PM UTC

    We have identified an issue with servers running out of resources and are in the process of implementing a remediation..

  3. monitoring May 15, 2023, 09:12 PM UTC

    We have implemented additional resources and implemented a fix. We are currently monitoring the situation in case the issue reappears..

  4. resolved May 15, 2023, 10:12 PM UTC

    This incident has been resolved. We will continue to monitor resource loads for additional issues. If you experience issues please reach out to ConnectBooster Support..