ConnectBooster experienced a major incident on August 28, 2023, lasting 6h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 28, 2023, 03:15 PM UTC
The ConnectBooster Team is currently investigating an application outage preventing users from accessing ConnectBooster. At 9:45AM CDT the ConnectBooster Team became aware of some users unable to access ConnectBooster. Users may not be able to access ConnectBooster or access may be intermittent. Please refer to our [Status Page](https://connectbooster.instatus.com/) for updates. We will continue to update this page throughout this incident. ConnectBooster Support is unable to provide further information during this time..
- monitoring Aug 28, 2023, 05:02 PM UTC
The ConnectBooster Team has identified a possible server issue that was preventing users from logging in to the ConnectBooster portal and implemented a potential fix to resolve the issue. ConnectBooster should now be accessible, however the ConnectBooster Team will continue to monitor for additional outages throughout the day until this issue is fully resolved..
- resolved Aug 28, 2023, 09:36 PM UTC
This issue is now resolved. ConnectBooster should be working correctly at this time..