ConnectBooster experienced a minor incident on March 4, 2024, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 04, 2024, 04:25 PM UTC
The ConnectBooster Team is currently investigating an incident preventing customers from logging in. At 9:30AM CT the ConnectBooster Team became aware of an increasing number of customers unable to access ConnectBooster. At this time, customers may not be able to access ConnectBooster or access may be intermittent. We will continue to post updates here as the investigation continues. Please contact [[email protected]](mailto:[email protected]) if customers notify you that they are not able to log in..
- resolved Mar 04, 2024, 08:09 PM UTC
Our Development Team has recently deployed a resolution to the portal which has provided a resolution to the previous Login Issue for some clients through the ConnectBooster Portal. We believe this has been resolved, and are notifying the effected parties. If you have any continued issues please reachout to let our support team know at [[email protected]](mailto:[email protected]).