ConnectBooster incident

Delay in Email Delivery

Minor Resolved View vendor source →

ConnectBooster experienced a minor incident on July 1, 2024, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 03:54 PM UTC
Resolved
Jul 01, 2024, 04:48 PM UTC
Duration
53m
Detected by Pingoru
Jul 01, 2024, 03:54 PM UTC

Update timeline

  1. identified Jul 01, 2024, 03:54 PM UTC

    We are currently investigating an incident related to email notifications being queued up for delivery through the ConnectBooster platform. We have received reports that emails are either delayed or not sending completely. Our development team is currently investigating this event. .

  2. monitoring Jul 01, 2024, 04:16 PM UTC

    We have released a fix for the reported delayed email triggers and are continuing to monitor this for additional reports. .

  3. resolved Jul 01, 2024, 04:48 PM UTC

    Reports have confirmed that the portal is now sending requests for emails once queued, and we have not seen any further or continued degradation. This event is now being marked as resolved..