ConnectBooster incident

ConnectBooster Portal - EA & Live - QuickBooks Online Sync Failures

Minor Resolved View vendor source →

ConnectBooster experienced a minor incident on October 10, 2024, lasting 4d 7h. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 02:30 PM UTC
Resolved
Oct 14, 2024, 10:14 PM UTC
Duration
4d 7h
Detected by Pingoru
Oct 10, 2024, 02:30 PM UTC

Update timeline

  1. monitoring Oct 10, 2024, 02:30 PM UTC

    We are aware of a problem where the sync to QuickBooks Online is failing for some partners. The Kaseya R&D Team has verified the root cause is not in the ConnectBooster Portal. The failures are coming from Intuit. We will continue to monitor and provide updates when we get them. Subscribe to the Kaseya Status Page for up-to-date information at .

  2. monitoring Oct 11, 2024, 07:54 PM UTC

    We have contacted Intuit and are working with their team towards a solution. We will continue to monitor and provide updates as they are available.

  3. resolved Oct 14, 2024, 10:14 PM UTC

    This incident has been resolved..