Confluence incident

Confluence presenting users with lost connection errors when attempting to edit content

Major Resolved View vendor source →

Confluence experienced a major incident on November 18, 2025 affecting View Content and iOS App and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:55 AM UTC
Resolved
Nov 18, 2025, 03:35 AM UTC
Duration
39m
Detected by Pingoru
Nov 18, 2025, 02:55 AM UTC

Affected components

View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace Apps

Update timeline

  1. investigating Nov 18, 2025, 02:55 AM UTC

    We are aware of some customers being impacted by an error in Confluence while attempting to edit content stating 'We've lost our connection to you. Your changes will be saved when we reconnect. Trying to reconnect...'. Our team is investigating with urgency and will provide another update within an hour.

  2. monitoring Nov 18, 2025, 03:16 AM UTC

    Our team has reverted a recent change that is suspected to have caused these errors, and have seen instances of these error messages to decrease. We are continuing to monitor and will update when this issue is confirmed to be resolved.

  3. resolved Nov 18, 2025, 03:35 AM UTC

    Our team has been able to confirm that customers should no longer be experiencing the error while attempting to edit using Confluence. We apologize for any inconvenience this may have caused. This issue is now resolved.