Confluence incident

Some users experiencing a 'site maintenance' message when attempting to access Confluence and Jira on some APAC based sites.

Minor Resolved View vendor source →

Confluence experienced a minor incident on March 19, 2025 affecting View Content and iOS App and 1 more component, lasting 13h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 12:04 AM UTC
Resolved
Mar 19, 2025, 01:43 PM UTC
Duration
13h 39m
Detected by Pingoru
Mar 19, 2025, 12:04 AM UTC

Affected components

View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace Apps

Update timeline

  1. investigating Mar 19, 2025, 12:04 AM UTC

    We are aware of some users experiencing a site maintenance window appearing instead of their site for Confluence. Our team is investigating this with urgency.

  2. investigating Mar 19, 2025, 07:45 AM UTC

    We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.

  3. monitoring Mar 19, 2025, 09:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2025, 01:43 PM UTC

    A fix has been implemented and we have not seen any recurrences. This incident has been resolved for Confluence.