ConfigCat incident

Degraded Dashboard availability from the UK

Major Resolved View vendor source →

ConfigCat experienced a major incident on March 25, 2026 affecting Dashboard web app, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 05:50 PM UTC
Resolved
Mar 25, 2026, 06:46 PM UTC
Duration
55m
Detected by Pingoru
Mar 25, 2026, 05:50 PM UTC

Affected components

Dashboard web app

Update timeline

  1. investigating Mar 25, 2026, 05:50 PM UTC

    We experience issues accessing our Dashboard from the UK. We are investigating the possible causes.

  2. resolved Mar 25, 2026, 06:46 PM UTC

    We no longer experience loading issues. The root cause was a stuck invalid HTTP response for a JavaScript chunk file from CloudFlare's edge cache. CloudFlare support confirmed that the cache now serves the correct file in the UK. If anyone is still experiencing loading issues, it is advised to clear the browser cache and try again with a hard refresh.