Comvergence experienced a critical incident on February 11, 2021 affecting Perth Datacentre, lasting 18h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Perth Datacentre
Update timeline
- investigating Feb 11, 2021, 01:01 AM UTC
We are currently investigating the issue.
- identified Feb 11, 2021, 01:30 AM UTC
There's a power related issue at the Data Centre. Engineers are going to site to investigate
- identified Feb 11, 2021, 02:10 AM UTC
Engineers are currently at site working on the issue. Will continue to follow up for updates. An RFO will be provided after the outage has been rectified.
- monitoring Feb 11, 2021, 04:22 AM UTC
The power at the data centre has been restored as of: 14:46 We're chasing the supplier for an RFO.
- resolved Feb 11, 2021, 07:58 PM UTC
This incident has been resolved.