Comvergence incident

NBN Outage

Critical Resolved View vendor source →

Comvergence experienced a critical incident on August 25, 2022 affecting NBN Services, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2022, 04:58 AM UTC
Resolved
Aug 25, 2022, 05:17 AM UTC
Duration
19m
Detected by Pingoru
Aug 25, 2022, 04:58 AM UTC

Affected components

NBN Services

Update timeline

  1. investigating Aug 25, 2022, 04:58 AM UTC

    We are presently experiencing a Major NBN outage. Our engineers are aware of this and we are escalating upstream accordingly.

  2. identified Aug 25, 2022, 04:59 AM UTC

    The issues started at 14:22 and we are still in the investigation stage.

  3. resolved Aug 25, 2022, 05:17 AM UTC

    All services have been restored. We believe there might of been an upstream power related issue.