Comvergence incident

Voice Outage

Notice Resolved View vendor source →

Comvergence experienced a notice incident on August 8, 2024 affecting Comvergence Voice Network, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 02:41 AM UTC
Resolved
Aug 08, 2024, 05:43 AM UTC
Duration
3h 2m
Detected by Pingoru
Aug 08, 2024, 02:41 AM UTC

Affected components

Comvergence Voice Network

Update timeline

  1. investigating Aug 08, 2024, 02:41 AM UTC

    We are presently experiencing an outage on the Voice network. Senior engineers are presently looking into the issue. A further update will be provided in 15 minutes. The issues started at 12:30pm.

  2. monitoring Aug 08, 2024, 02:55 AM UTC

    All voice services have been restored.

  3. monitoring Aug 08, 2024, 05:43 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 08, 2024, 05:43 AM UTC

    This incident has been resolved.