Comvergence incident

Voice Issue

Notice Resolved View vendor source →

Comvergence experienced a notice incident on November 7, 2022 affecting Comvergence Voice Network, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 04:11 AM UTC
Resolved
Nov 07, 2022, 04:20 AM UTC
Duration
8m
Detected by Pingoru
Nov 07, 2022, 04:11 AM UTC

Affected components

Comvergence Voice Network

Update timeline

  1. identified Nov 07, 2022, 04:11 AM UTC

    We are aware of the present voice related issues you are experiencing. Engineers have investigated and identified a DNS issue. We are in the process of restoring.

  2. monitoring Nov 07, 2022, 04:16 AM UTC

    We have resolved the DNS issue and presently monitoring services.

  3. resolved Nov 07, 2022, 04:20 AM UTC

    This incident has been resolved.