Compusult Pty Ltd incident

NBN - Fixed Wireless Outage - Goulburn Valley Region

Major Resolved View vendor source →

Compusult Pty Ltd experienced a major incident on January 3, 2018, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2018, 10:15 PM UTC
Resolved
Jan 03, 2018, 10:58 PM UTC
Duration
42m
Detected by Pingoru
Jan 03, 2018, 10:15 PM UTC

Update timeline

  1. investigating Jan 03, 2018, 10:15 PM UTC

    We have widespread NBN outages for clients utilising Fixed Wireless NBN in the Goulburn Valley region. Issue appears to independent of ISP as we have outages on Compusult Connect / Telstra / Internode / iiNet / MyNetFone and others. Outages have been reported from clients serviced from a number of different towers, so this is not a localised outage. We are currently checking with NBNCo and relevant providers in order to obtain further information and will update information here once know.

  2. resolved Jan 03, 2018, 10:58 PM UTC

    Client services are not reporting online again. No further information was obtained from NBN so unfortunately we are unable to shed any further light on the outage, other than the fact that the issue has been resolved.