Compusult Pty Ltd incident

Compusult Webserver - Sites Non-Responsive

Critical Resolved View vendor source →

Compusult Pty Ltd experienced a critical incident on December 14, 2018 affecting Dedicated Web Server, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2018, 06:01 AM UTC
Resolved
Dec 14, 2018, 06:10 AM UTC
Duration
9m
Detected by Pingoru
Dec 14, 2018, 06:01 AM UTC

Affected components

Dedicated Web Server

Update timeline

  1. investigating Dec 14, 2018, 06:01 AM UTC

    We are currently investigating a major outage with our primary Webserver. Compusult NOC technicians are in contact with our host datacenter in order to identify the outage cause. This is being treated with highest priority.

  2. resolved Dec 14, 2018, 06:10 AM UTC

    The primary webserver is back online and operational. Datacenter technicians were able to identify the database connectivity issue and have resolved the outage. Further investigation will be conducted to ascertain the cause and any preventative measures actioned.