Compusult Pty Ltd incident

Compusult Connect - VoIP SIP Trunk Outage

Notice Resolved View vendor source →

Compusult Pty Ltd experienced a notice incident on October 2, 2019 affecting VoIP SIP Trunks, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2019, 11:47 PM UTC
Resolved
Oct 03, 2019, 01:35 AM UTC
Duration
1h 48m
Detected by Pingoru
Oct 02, 2019, 11:47 PM UTC

Affected components

VoIP SIP Trunks

Update timeline

  1. investigating Oct 02, 2019, 11:47 PM UTC

    We are currently investigating an interruption to SIP (phone line) registrations with multiple providers. This is considered a major outage and priority one incident. We are currently investigating with the relevant provider and will update shortly.

  2. monitoring Oct 03, 2019, 12:30 AM UTC

    Systems are now reporting as online and responding, however our team will continue to monitor. We will update findings as soon as more is known.

  3. monitoring Oct 03, 2019, 12:30 AM UTC

    Systems are now reporting as online and responding, however our team will continue to monitor. We will update findings as soon as more is known.

  4. resolved Oct 03, 2019, 01:35 AM UTC

    This incident has been resolved.