Compusult Pty Ltd experienced a major incident on June 20, 2017, lasting 21h 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 20, 2017, 06:16 AM UTC
Our upstream provider is currently experiencing a network issue and it is being investigated. Further updates will be provided shortly.
- monitoring Jun 20, 2017, 10:26 AM UTC
Our upstream provider is still working on the issue. We will provide you with further information as it becomes available. We apologise for the inconvenience caused.
- monitoring Jun 20, 2017, 11:03 PM UTC
Our upstream provider have identified the issue and are working to resolve. We will provide you with further information as it becomes available.
- monitoring Jun 21, 2017, 02:42 AM UTC
OWA and Exchange services are now beginning to be restored to an operational status. We will provide you with further information as it becomes available.
- resolved Jun 21, 2017, 03:48 AM UTC
Services have now been restored. We are working with our upstream provider to identify the root cause of the outage. We will provide you with further information as it becomes available.