Compusult Pty Ltd incident

NOC - Urgent Security Update in Progress

Notice Resolved View vendor source →

Compusult Pty Ltd experienced a notice incident on November 15, 2017, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2017, 10:21 PM UTC
Resolved
Nov 15, 2017, 11:15 PM UTC
Duration
53m
Detected by Pingoru
Nov 15, 2017, 10:21 PM UTC

Update timeline

  1. monitoring Nov 15, 2017, 10:21 PM UTC

    An urgent security update to the Compusult NOC is currently being performed. As a result, Compusult technicians will not have remote insight to equipment health and performance metrics. This update is expected to be completed by 9:30AM on 16th Nov. It should be noted that Support Desk services and remote access to client infrastructure is NOT affected.

  2. resolved Nov 15, 2017, 11:15 PM UTC

    Security update was completed at 9:34AM Operational testing has been completed and services are deemed operational