Service degredation on multiple Microsoft 365 services
Affected: Third Party Providers
Compusult Pty Ltd Outage History
Compusult Pty Ltd is up right nowCompusult Pty Ltd had 3 outages in the last 2 years totaling 294h 45m of downtime — averaging 0.1 incidents per month.
There were 3 Compusult Pty Ltd outages since March 23, 2025 totaling 294h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
Possible NBN outage in parts of Northern VIC and Southern NSW
Affected: Third Party ProvidersGeneral Network Environment
Timeline · 4 updates
- investigating Jan 15, 2026, 01:01 AM UTC
Compusult are aware of a possible major NBN Internet outage affecting parts of northern Victoria and southern NSW. So far issues seen in Albury Wodonga, Cobram, Strathmerton, Jerilderie, Deniliquin, Tocumwal, Yarrawonga and Wangarrata. We don't have confirmation yet on the cause from any carriers. It does not appear to be isolated to any particular carrier. The Compusult team will be monitoring this situation and will release an update if and when we have confirmation from carriers. We don't have any ETA at this time.
- monitoring Jan 15, 2026, 01:04 AM UTC
We are now seeing affected services coming back online. We are still waiting on confirmation of the exact cause of the issue but all the affected locations seem to be coming back up.
- monitoring Jan 15, 2026, 10:02 PM UTC
The incident has been resolved.
- resolved Jan 15, 2026, 10:03 PM UTC
This incident has been resolved.
Draytek Router - Internet Outage
Affected: Third Party Providers
Timeline · 3 updates
- investigating Mar 23, 2025, 10:27 PM UTC
We are currently investigating widespread reports of Draytek routers failing to connect to the internet or maintain a stable connection. If you are experiencing intermittent internet connectivity and utilise a Draytek router, please contact our office so that we can work with your team to resolve the connection fault.
- identified Mar 23, 2025, 11:34 PM UTC
Our team are seeing success with rectifying connection issues using a reboot / firmware update / reboot sequence. This process involves manual connection to your router. We have two technicians on the road visiting clients that are affected as well as our HelpDesk team remediating remotely where possible.
- resolved Apr 04, 2025, 12:22 AM UTC
All known device issues have been resolved. If you are still experiencing inconsistent internet connectivity, please contact our NOC team.