Compusult Pty Ltd incident

UniFi Controller - Emergency Patching

Major Resolved View vendor source →

Compusult Pty Ltd experienced a major incident on July 5, 2019 affecting UniFi Controller, lasting 17h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2019, 03:56 AM UTC
Resolved
Jul 05, 2019, 09:20 PM UTC
Duration
17h 23m
Detected by Pingoru
Jul 05, 2019, 03:56 AM UTC

Affected components

UniFi Controller

Update timeline

  1. identified Jul 05, 2019, 03:56 AM UTC

    We have been made aware of a stability issue on our UniFi controller version. Our technicians are patching the UniFi Controller immediately to remove any risk associated with stability on Guest Networks. Temporary interruption to Guest WiFi services is expected, however downtime will be kept to a minimum. This patching event is considered urgent. Status updates will be posted as progress is made.

  2. resolved Jul 05, 2019, 09:20 PM UTC

    This incident has been resolved.