Compound incident

Issue with Stripe checkout for certain users logging in through Google/Microsoft accounts.

Minor Resolved View vendor source →

Compound experienced a minor incident on November 16, 2025 affecting getcompound.ai, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2025, 10:08 PM UTC
Resolved
Nov 16, 2025, 10:21 PM UTC
Duration
13m
Detected by Pingoru
Nov 16, 2025, 10:08 PM UTC

Affected components

getcompound.ai

Update timeline

  1. investigating Nov 16, 2025, 10:08 PM UTC

    In some cases, Google/Micrsoft logged-in users could not upgrade their subscription.

  2. resolved Nov 16, 2025, 10:21 PM UTC

    Incident has been resolved