CommPeak experienced a major incident on July 23, 2019 affecting PBX Stats, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
PBX Stats
Update timeline
- identified Jul 23, 2019, 09:21 AM UTC
We have identified a delay with data synchronization from our PBX to the PBX Stats system, and a fix is being implemented.
- monitoring Jul 23, 2019, 04:49 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jul 24, 2019, 11:59 AM UTC
We are currently investigating this issue.
- identified Jul 24, 2019, 12:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 24, 2019, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 25, 2019, 05:05 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 25, 2019, 07:02 AM UTC
This incident has been resolved.