CommPeak incident

Network connectivity with eu2.sip.commpeak.com (109.169.12.36)

Major Resolved View vendor source →

CommPeak experienced a major incident on November 3, 2019 affecting eu2.sip.commpeak.com, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2019, 07:37 PM UTC
Resolved
Nov 04, 2019, 07:51 PM UTC
Duration
1d
Detected by Pingoru
Nov 03, 2019, 07:37 PM UTC

Affected components

eu2.sip.commpeak.com

Update timeline

  1. identified Nov 03, 2019, 07:37 PM UTC

    We have identified a networking connectivity issue with eu2.sip.commpeak.com (109.169.12.36). We are currently working with our upstream vendor on this case. Kindly divert all traffic to eu1.sip.commpeak.com (104.199.5.135).

  2. monitoring Nov 03, 2019, 08:07 PM UTC

    A fix has been implemented by our upstream vendor. We are monitoring the network connectivity.

  3. resolved Nov 04, 2019, 07:51 PM UTC

    This incident has been resolved.