CommPeak incident

eu2 is experiencing major outage.

Critical Resolved View vendor source →

CommPeak experienced a critical incident on April 27, 2020 affecting eu2.sip.commpeak.com, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2020, 04:00 PM UTC
Resolved
Apr 27, 2020, 06:03 PM UTC
Duration
2h 3m
Detected by Pingoru
Apr 27, 2020, 04:00 PM UTC

Affected components

eu2.sip.commpeak.com

Update timeline

  1. identified Apr 27, 2020, 04:00 PM UTC

    There is currently a network issue with our provider for eu2.sip.commpeak.com (109.169.12.36). Please divert your traffic to eu1.sip.commpeak.com (104.199.5.135).

  2. identified Apr 27, 2020, 04:32 PM UTC

    Our datacenter provider (eu2.sip.commpeak.com) continues working on the current network problem. Other POPs are unaffected.

  3. identified Apr 27, 2020, 05:31 PM UTC

    Our datacenter provider (eu2.sip.commpeak.com) continues working on the current network problem.

  4. monitoring Apr 27, 2020, 05:35 PM UTC

    Our eu2 POP is back online. We are currently monitoring.

  5. resolved Apr 27, 2020, 06:03 PM UTC

    This incident has been resolved.