CommPeak experienced a critical incident on December 14, 2020 affecting Google Apps Gmail, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Google Apps Gmail
Update timeline
- identified Dec 14, 2020, 12:42 PM UTC
Investigating - Due to ongoing issues with a third-party it is currently not possible to create a CommPeak support ticket via email. If you wish to raise a support ticket use our Live Chat. Browse to https://go.commpeak.team/help for our LiveChat Browse to https://helpcenter.commpeak.com for additional FAQ
- monitoring Dec 14, 2020, 12:48 PM UTC
Gmail service has already been restored for some users, and we expect a resolution for all users in the near future.
- resolved Dec 14, 2020, 01:01 PM UTC
This incident has been resolved.