CommPeak incident

Our service is currently experiencing a datacenter outage.

Critical Resolved View vendor source →

CommPeak experienced a critical incident on January 21, 2021, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2021, 03:35 PM UTC
Resolved
Jan 21, 2021, 05:37 PM UTC
Duration
2h 1m
Detected by Pingoru
Jan 21, 2021, 03:35 PM UTC

Update timeline

  1. identified Jan 21, 2021, 03:35 PM UTC

    One of our core VPN gateways is experiencing a datacenter outage and fail-over has not been triggered properly. We are currently adjusting the failover to replace the failed component.

  2. identified Jan 21, 2021, 05:35 PM UTC

    Service was recovered about 2 hours ago, but was kept open for monitoring.

  3. resolved Jan 21, 2021, 05:37 PM UTC

    This incident has been resolved.