CommPeak incident

Our PBX Stats is experiencing an outage

Critical Resolved View vendor source →

CommPeak experienced a critical incident on March 12, 2021 affecting PBX Stats, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2021, 09:12 AM UTC
Resolved
Mar 12, 2021, 10:17 AM UTC
Duration
1h 5m
Detected by Pingoru
Mar 12, 2021, 09:12 AM UTC

Affected components

PBX Stats

Update timeline

  1. identified Mar 12, 2021, 09:12 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 12, 2021, 09:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2021, 10:17 AM UTC

    Our high availability database cluster was not operating as expected during a datacenter outage, due an improper handling of a fault-tolerant state.