CommPeak incident

Datacenter technical issues with EU1

Notice Resolved View vendor source →

CommPeak experienced a notice incident on March 29, 2022 affecting VoIP (SIP / RTP) and VoIP (SIP / RTP) and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2022, 12:09 PM UTC
Resolved
Mar 29, 2022, 12:39 PM UTC
Duration
29m
Detected by Pingoru
Mar 29, 2022, 12:09 PM UTC

Affected components

VoIP (SIP / RTP)VoIP (SIP / RTP)VoIP (SIP / RTP)VoIP (SIP / RTP)Web ApplicationWeb ApplicationWeb ApplicationWeb Application

Update timeline

  1. monitoring Mar 29, 2022, 12:09 PM UTC

    Datacenter technical issue occurred with one of our datacenters in Europe, affecting our Dialer services. We have recovered from the incident and we are currently monitoring the failed component.

  2. identified Mar 29, 2022, 12:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 29, 2022, 12:39 PM UTC

    This incident has been resolved.