CommPeak incident

Skype Bridge communication delays

Major Resolved View vendor source →

CommPeak experienced a major incident on April 30, 2022 affecting PBX Stats and Web Application and 1 more component, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2022, 04:14 PM UTC
Resolved
May 04, 2022, 03:22 PM UTC
Duration
3d 23h
Detected by Pingoru
Apr 30, 2022, 04:14 PM UTC

Affected components

PBX StatsWeb ApplicationLive Chat SupportWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb Application

Update timeline

  1. investigating Apr 30, 2022, 04:14 PM UTC

    Our Skype and Telegram to Live Chat bridges are experiencing an outage. Please use our Live Chat or our support e-mail for technical support.

  2. investigating Apr 30, 2022, 04:23 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2022, 04:24 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 30, 2022, 04:24 PM UTC

    We are continuing to investigate this issue.

  5. investigating May 01, 2022, 04:19 PM UTC

    Our support is unreachable via Skype and Telegram. Please reach out via our Live Chat and/or by support e-mail. We are still working to solve this matter.

  6. resolved May 04, 2022, 03:22 PM UTC

    This incident has been resolved.