CommPeak experienced a notice incident on February 22, 2024 affecting my.commpeak.com and PBX Stats and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
my.commpeak.comPBX Statscommpeak.comWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb Application
Update timeline
- identified Feb 22, 2024, 10:01 AM UTC
Our support system provider is currently partially available which affects our support teams operation, we are working in order to provide a backup solution for it. This issue does not affect our services.
- monitoring Feb 22, 2024, 11:10 AM UTC
Our support system provider has informed that the major outage is resolved. Webchat and email support is back to operational. We are continuing to monitor the situation.
- resolved Feb 22, 2024, 01:12 PM UTC
Our support system provider has informed that the majority of functionality has been restored to normal. We are fully available at all support channels.