Common Ninja experienced a critical incident on June 10, 2025 affecting Editor and Editor and 1 more component, lasting 8h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2025, 04:09 PM UTC
We are currently experiencing an outage due to an issue with the Heroku platform. This affects several of our backend services, leading to degraded performance or inaccessibility of some features. The issue originates from Heroku's infrastructure (see Heroku Status Incident #2822, https://status.heroku.com/incidents/2822). Our engineering team is actively monitoring the situation and will provide updates as more information becomes available. We appreciate your patience and understanding.
- investigating Jun 10, 2025, 04:16 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 10, 2025, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2025, 04:04 AM UTC
This incident has been resolved.