Common Ninja incident
Service Disruption Due to Redis Labs Outage
Common Ninja experienced a critical incident on December 3, 2023 affecting Editor and Embed, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2023, 03:45 PM UTC
We are currently experiencing a disruption in our widget services due to an unexpected outage at Redis Labs, our third-party data storage provider. This issue is impacting the functionality of our widgets, leading to reduced performance and availability. Our engineering team is actively working with Redis Labs to resolve this matter as quickly as possible. We apologize for any inconvenience caused and appreciate your patience as we work to restore full service. Please stay tuned for further updates.
- investigating Dec 03, 2023, 03:56 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 03, 2023, 03:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 03, 2023, 03:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 03, 2023, 04:17 PM UTC
This incident has been resolved.