Commerce Layer incident

System metrics reporting issue

Notice Resolved View vendor source →

Commerce Layer experienced a notice incident on August 22, 2023 affecting Commerce API, lasting 7d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2023, 10:30 AM UTC
Resolved
Aug 29, 2023, 01:31 PM UTC
Duration
7d 3h
Detected by Pingoru
Aug 22, 2023, 10:30 AM UTC

Affected components

Commerce API

Update timeline

  1. investigating Aug 23, 2023, 07:58 AM UTC

    We are currently investigating an anomaly related to the system metrics measured on the Core API. In particular, the average response time value shown on the website footer and on the status page is not corresponding to real performance at the moment. All services are operational.

  2. resolved Aug 29, 2023, 01:31 PM UTC

    This incident has been resolved.