Commerce Layer incident

Global CDN disruption

Major Resolved View vendor source →

Commerce Layer experienced a major incident on June 8, 2021 affecting Commerce API and Dashboard, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:00 AM UTC
Resolved
Jun 08, 2021, 12:06 PM UTC
Duration
2h 6m
Detected by Pingoru
Jun 08, 2021, 10:00 AM UTC

Affected components

Commerce APIDashboard

Update timeline

  1. investigating Jun 08, 2021, 10:43 AM UTC

    We're currently investigating potential impact to performance with our CDN services.

  2. investigating Jun 08, 2021, 10:44 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 08, 2021, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 08, 2021, 10:53 AM UTC

    A fix has been implemented and we are monitoring the results. Customers may experience increased response times as global services return.

  5. resolved Jun 08, 2021, 12:06 PM UTC

    This incident has been resolved.