CommentSold incident

Facebook related issues

Minor Resolved View vendor source →

CommentSold experienced a minor incident on December 10, 2020 affecting CommentSold /Admin and CommentSold Comment Processing, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2020, 10:37 PM UTC
Resolved
Dec 11, 2020, 01:48 AM UTC
Duration
3h 11m
Detected by Pingoru
Dec 10, 2020, 10:37 PM UTC

Affected components

CommentSold /AdminCommentSold Comment Processing

Update timeline

  1. investigating Dec 10, 2020, 10:37 PM UTC

    We are currently investigating an issue with processing calls on the Facebook API - it may impact comment harvesting and some facebook related API calls.

  2. monitoring Dec 10, 2020, 11:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2020, 01:48 AM UTC

    This incident has been resolved.