CommentSold incident

Facebook error

Minor Resolved View vendor source →

CommentSold experienced a minor incident on January 12, 2021 affecting CommentSold /Admin, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2021, 02:19 AM UTC
Resolved
Jan 12, 2021, 03:49 AM UTC
Duration
1h 30m
Detected by Pingoru
Jan 12, 2021, 02:19 AM UTC

Affected components

CommentSold /Admin

Update timeline

  1. identified Jan 12, 2021, 02:19 AM UTC

    Facebook is experiencing an issue impacting some customers' ability to go live on Facebook. We have opened a bug report with Facebook here: https://developers.facebook.com/support/bugs/422355969079963/

  2. resolved Jan 12, 2021, 03:49 AM UTC

    Facebook is still experiencing a bug impacting some customers' ability to go live on Facebook. If you are impacted you can try going live using stream keys (see chat support for assistance) or manually linking your product selection. Live in the app is working normally! We have reported the bug to Facebook and will continue to keep you updated as we learn more. Thank you for your patience!