CommentSold incident

Platform issue

Major Resolved View vendor source →

CommentSold experienced a major incident on January 19, 2022 affecting CommentSold /Admin and CommentSold App API and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2022, 06:25 PM UTC
Resolved
Jan 19, 2022, 08:00 PM UTC
Duration
1h 35m
Detected by Pingoru
Jan 19, 2022, 06:25 PM UTC

Affected components

CommentSold /AdminCommentSold App APICommentSold Comment Processing

Update timeline

  1. investigating Jan 19, 2022, 06:25 PM UTC

    We are currently investigating an issue with the performance of the system that is impacting response times for the platform.

  2. monitoring Jan 19, 2022, 06:54 PM UTC

    We believe we have identified the issue and are monitoring the change

  3. resolved Jan 19, 2022, 08:00 PM UTC

    All identified issues have been fully resolved