CommentSold incident

4/28/22 - Reported Downgraded Performance

Minor Resolved View vendor source →

CommentSold experienced a minor incident on April 29, 2022 affecting CommentSold /Admin, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2022, 01:40 AM UTC
Resolved
Apr 29, 2022, 02:09 AM UTC
Duration
28m
Detected by Pingoru
Apr 29, 2022, 01:40 AM UTC

Affected components

CommentSold /Admin

Update timeline

  1. identified Apr 29, 2022, 01:40 AM UTC

    The CommentSold team has identified an issue with Avalara, a third-party integration that may currently be causing issues with carts, checking out, and live streams. We appreciate your patience and are working towards resolution! Please reach out to our support team if you have any questions or concerns.

  2. monitoring Apr 29, 2022, 01:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2022, 02:09 AM UTC

    This incident has been resolved. We appreciate your patience!