CommentSold experienced a critical incident on July 28, 2022 affecting CommentSold /Admin, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2022, 05:10 PM UTC
We are currently investigating a complete outage with the CommentSold Platform. We will provide an update once we have identified the issue.
- identified Jul 28, 2022, 05:23 PM UTC
The team identified an issue with our third party partner (AWS) and is working to restore full access the CommentSold system.
- identified Jul 28, 2022, 05:23 PM UTC
One of our large service providers is having a major outage we are working to mitigate the impact
- monitoring Jul 28, 2022, 05:54 PM UTC
The issue with our partner service provider appears to be resolved and we are monitoring as our system is coming back to fully functional.
- resolved Jul 28, 2022, 06:05 PM UTC
This outage has been resolved and the CommentSold system is fully operational again.