CommentSold incident

3/14 Incident

Notice Resolved View vendor source →

CommentSold experienced a notice incident on March 15, 2023 affecting CommentSold /Admin and CommentSold App API and 1 more component, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2023, 06:18 PM UTC
Resolved
Mar 15, 2023, 10:49 PM UTC
Duration
4h 31m
Detected by Pingoru
Mar 15, 2023, 06:18 PM UTC

Affected components

CommentSold /AdminCommentSold App APICommentSold Comment Processing

Update timeline

  1. investigating Mar 15, 2023, 06:18 PM UTC

    We are currently looking into issues regarding our platform - during this time performance may be degraded. We will provide an update once more information is available.

  2. investigating Mar 15, 2023, 06:56 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 15, 2023, 06:57 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 15, 2023, 07:34 PM UTC

    We believe we have resolved the issue causing degraded performance and intermittent connectivity issues. We are closely monitoring the situation to ensure everything remains fully operational.

  5. monitoring Mar 15, 2023, 07:34 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 15, 2023, 10:49 PM UTC

    This incident has been resolved.