CommentSold incident

latency issues with POS

Notice Resolved View vendor source →

CommentSold experienced a notice incident on June 30, 2023 affecting Stripe API, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 03:53 PM UTC
Resolved
Jun 30, 2023, 05:10 PM UTC
Duration
1h 16m
Detected by Pingoru
Jun 30, 2023, 03:53 PM UTC

Affected components

Stripe API

Update timeline

  1. investigating Jun 30, 2023, 03:53 PM UTC

    We are currently investigating this issue.

  2. identified Jun 30, 2023, 04:44 PM UTC

    Stripe had an outage and they are currently working on a fix.

  3. monitoring Jun 30, 2023, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2023, 05:10 PM UTC

    This incident has been resolved.