CommentSold incident

MAJOR OUTAGE - System Wide Issue

Critical Resolved View vendor source →

CommentSold experienced a critical incident on April 3, 2024 affecting CommentSold /Admin and CommentSold App API and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 06:32 PM UTC
Resolved
Apr 03, 2024, 06:59 PM UTC
Duration
26m
Detected by Pingoru
Apr 03, 2024, 06:32 PM UTC

Affected components

CommentSold /AdminCommentSold App APICommentSold Comment Processing

Update timeline

  1. investigating Apr 03, 2024, 06:32 PM UTC

    We are currently investigating this issue.

  2. identified Apr 03, 2024, 06:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 03, 2024, 06:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 03, 2024, 06:59 PM UTC

    This incident has been resolved.