CommandLink Outage History

CommandLink had 7 outages in the last 2 years totaling 64h 33m of downtime — averaging 0.3 incidents per month.

There were 7 CommandLink outages since March 5, 2025 totaling 64h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.commandlink.com

Minor February 12, 2026

Slowness on some pages

Detected by Pingoru: Feb 12, 2026, 06:39 PM UTC
Resolved: Feb 12, 2026, 07:22 PM UTC
Duration: 42m

Affected: ITSM Platform

Timeline · 3 updates

investigating Feb 12, 2026, 06:39 PM UTC

We are currently investigating this issue.
monitoring Feb 12, 2026, 06:51 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 12, 2026, 07:22 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 30, 2025

Degraded Performance

Detected by Pingoru: Oct 30, 2025, 04:23 PM UTC
Resolved: Nov 01, 2025, 06:03 PM UTC
Duration: 2d 1h

Affected: ITSM Platform

Timeline · 4 updates

investigating Oct 30, 2025, 04:23 PM UTC

In response to underlying provider failures, we have activated our failover plans to mitigate. Services should be working at this time. We will continue to update.
identified Oct 30, 2025, 06:55 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Oct 31, 2025, 02:44 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 01, 2025, 06:03 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 29, 2025

Platform Outage

Detected by Pingoru: Oct 29, 2025, 10:30 PM UTC
Resolved: Oct 29, 2025, 08:00 AM UTC
Duration: —

Timeline · 1 update

resolved Oct 29, 2025, 10:30 PM UTC

Outage of Backend Servers caused prolong HTTP timeouts on certain resources.

Read the full incident report →

Notice May 5, 2025

Partial Outage

Detected by Pingoru: May 05, 2025, 10:58 PM UTC
Resolved: May 05, 2025, 07:00 PM UTC
Duration: —

Timeline · 1 update

resolved May 05, 2025, 10:58 PM UTC

Partial Outage of Backend Servers caused intermediate HTTP timeouts.

Read the full incident report →

Minor April 16, 2025

Page Failures

Detected by Pingoru: Apr 16, 2025, 05:24 PM UTC
Resolved: Apr 17, 2025, 04:49 AM UTC
Duration: 11h 24m

Affected: ITSM Platform

Timeline · 4 updates

investigating Apr 16, 2025, 05:24 PM UTC

We are currently investigating this issue.
identified Apr 16, 2025, 05:50 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Apr 16, 2025, 06:24 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 17, 2025, 04:49 AM UTC

This incident has been resolved.

Read the full incident report →

Major April 3, 2025

Platform Impact

Detected by Pingoru: Apr 03, 2025, 01:17 PM UTC
Resolved: Apr 03, 2025, 01:55 PM UTC
Duration: 37m

Affected: ITSM Platform

Timeline · 2 updates

investigating Apr 03, 2025, 01:17 PM UTC

We are currently investigating this issue.
resolved Apr 03, 2025, 01:55 PM UTC

This incident has been resolved.

Read the full incident report →

Major March 5, 2025

Intermittent Access

Detected by Pingoru: Mar 05, 2025, 05:20 PM UTC
Resolved: Mar 05, 2025, 07:28 PM UTC
Duration: 2h 7m

Affected: ITSM Platform

Timeline · 8 updates

investigating Mar 05, 2025, 05:20 PM UTC

We are currently investigating this issue.
identified Mar 05, 2025, 05:26 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 05, 2025, 05:38 PM UTC

A fix has been implemented and we are monitoring the results.
identified Mar 05, 2025, 05:46 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 05, 2025, 05:54 PM UTC

A fix has been implemented and we are monitoring the results.
identified Mar 05, 2025, 06:21 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 05, 2025, 06:36 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 05, 2025, 07:28 PM UTC

This incident has been resolved.

Read the full incident report →