CommandLink incident

Partial Outage

Major Resolved View vendor source →

CommandLink experienced a major incident on December 19, 2023 affecting ITSM Platform, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 05:38 PM UTC
Resolved
Dec 19, 2023, 07:33 PM UTC
Duration
1h 55m
Detected by Pingoru
Dec 19, 2023, 05:38 PM UTC

Affected components

ITSM Platform

Update timeline

  1. investigating Dec 19, 2023, 05:38 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 19, 2023, 07:07 PM UTC

    Systems are currently operating as normal

  3. investigating Dec 19, 2023, 07:09 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 19, 2023, 07:14 PM UTC

    We continue to monitor for stability

  5. resolved Dec 19, 2023, 07:33 PM UTC

    This incident has been resolved.