CommandLink experienced a minor incident on April 16, 2025 affecting ITSM Platform, lasting 11h 24m. The incident has been resolved; the full update timeline is below.
Affected components
ITSM Platform
Update timeline
- investigating Apr 16, 2025, 05:24 PM UTC
We are currently investigating this issue.
- identified Apr 16, 2025, 05:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2025, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2025, 04:49 AM UTC
This incident has been resolved.