Comeet incident

Latency in processing candidate details

Minor Resolved View vendor source →

Comeet experienced a minor incident on November 21, 2019 affecting Spark Hire Recruit Resumes Inbox, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2019, 02:40 PM UTC
Resolved
Nov 21, 2019, 04:29 PM UTC
Duration
1h 49m
Detected by Pingoru
Nov 21, 2019, 02:40 PM UTC

Affected components

Spark Hire Recruit Resumes Inbox

Update timeline

  1. identified Nov 21, 2019, 02:40 PM UTC

    We are currently facing latency in processing candidates details submitted via email. The creation of new candidate profiles may take up to 120 minutes. We are monitoring the service and will update when the performance level is back to normal.

  2. identified Nov 21, 2019, 03:54 PM UTC

    We are currently facing latency in processing candidates details submitted via email. The creation of new candidate profiles may take up to 70 minutes. We are monitoring the service and will update when the performance level is back to normal.

  3. identified Nov 21, 2019, 03:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 21, 2019, 04:29 PM UTC

    This incident has been resolved.