Comeet incident

System partial outage

Notice Resolved View vendor source →

Comeet experienced a notice incident on July 14, 2020 affecting Spark Hire Recruit Web Application and Spark Hire Recruit Resumes Inbox and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2020, 02:31 PM UTC
Resolved
Jul 14, 2020, 02:31 PM UTC
Duration
Detected by Pingoru
Jul 14, 2020, 02:31 PM UTC

Affected components

Spark Hire Recruit Web ApplicationSpark Hire Recruit Resumes InboxSpark Hire Recruit Hosted Careers WebsitesSpark Hire Recruit Sourcing for Chrome

Update timeline

  1. investigating Jul 14, 2020, 12:58 PM UTC

    We are currently experiencing a partial system outage. We are investigating the issue and will update as soon as we have more information to share. For any queries, please send us an email to [email protected].

  2. investigating Jul 14, 2020, 01:01 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 14, 2020, 01:26 PM UTC

    The issue has been identified with Amazon. It seems Amazon are experiencing an issue in our region. Amazon's team are investigating network connectivity issues for some instances in a single Availability Zone in the EU-WEST-1 Region.

  4. identified Jul 14, 2020, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jul 14, 2020, 02:31 PM UTC

    This incident has been resolved. The issue was related to Amazon's Web Services and we were able to work with their technical team and implement a temporary workaround until the main problem will be fixed by Amazon.