Comeet incident

Latency with outgoing email messages

Notice Resolved View vendor source →

Comeet experienced a notice incident on August 10, 2021 affecting Spark Hire Recruit Resumes Inbox, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2021, 01:59 AM UTC
Resolved
Aug 10, 2021, 06:06 AM UTC
Duration
4h 6m
Detected by Pingoru
Aug 10, 2021, 01:59 AM UTC

Affected components

Spark Hire Recruit Resumes Inbox

Update timeline

  1. investigating Aug 10, 2021, 01:59 AM UTC

    We are currently experiencing latency with outgoing email messages. Email messages that are sent by the platform may be delayed due to a malfunction of our service provider. We are working with the service provider and will update when the performance level is back to normal.

  2. resolved Aug 10, 2021, 06:06 AM UTC

    Dear Customer, We are happy to advise that the incident with the email latency has been resolved by our email service provider. The email sending is now fully functional with no delays and all previously messages have been sent out. We apologize for any inconvenience and will be happy to assist with any further questions via in-app chat or at [email protected]. Best Regards, Comeet Team