Comeet incident

Problem sending offer letters for e-signing

Notice Resolved View vendor source →

Comeet experienced a notice incident on October 14, 2021, lasting 15h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2021, 09:42 PM UTC
Resolved
Oct 15, 2021, 01:23 PM UTC
Duration
15h 41m
Detected by Pingoru
Oct 14, 2021, 09:42 PM UTC

Update timeline

  1. investigating Oct 14, 2021, 09:42 PM UTC

    Some of our customers are currently receiving an error message when sending offer letters for signing through our e-signing provider. We are working with the service provider and will update when this issue is resolved.

  2. investigating Oct 15, 2021, 01:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 15, 2021, 01:23 PM UTC

    This problem has been resolved. Please let us know if you experience any further issues at [email protected]