Comeet incident

Comeet - Email Service Outage

Critical Resolved View vendor source →

Comeet experienced a critical incident on June 9, 2022 affecting Spark Hire Recruit Resumes Inbox, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 01:30 PM UTC
Resolved
Jun 09, 2022, 04:25 PM UTC
Duration
2h 55m
Detected by Pingoru
Jun 09, 2022, 01:30 PM UTC

Affected components

Spark Hire Recruit Resumes Inbox

Update timeline

  1. identified Jun 09, 2022, 01:30 PM UTC

    Comeet email service is experiencing a partial outage that affects sending and receiving emails via the platform. The email service supplier has identified the issue on their end and currently working on resolving the issue. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

  2. identified Jun 09, 2022, 02:53 PM UTC

    Comeet email service is experiencing a partial outage that affects sending and receiving emails via the platform. The email service supplier has identified the issue on their end and currently working on resolving the issue. Note that all messages attempted to be sent or received during the outage will be released when the email service is back to normal. We are monitoring the situation and will provide further information as soon as it becomes available. We apologize for the inconvenience. Comeet Team

  3. identified Jun 09, 2022, 03:35 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 09, 2022, 04:25 PM UTC

    The email service is now back to normal. Please note it may take up to 2 hours for all the emails to come through. Comeet Team